Information collected through our apps
Information collected by app stores
We use this information to monitor the performance of our apps on the market and to process user inquiries related to purchase transactions.
We do not share information provided to us by the app store operators with any third parties.
Information collected by other third-party service providers
In some of our apps we use code (Software Development Kits, or “SDKs”) provided to us by third parties for the purposes of integrating analytics, advertising and account management into our Apps. The scope of the collected information, its use and sharing is described below for each of the third-party service providers.
Google AdMob (Google Mobile Ads SDK)
AdMob service is operated by Google and is used in our apps to display third-party ads. According to Google, the following information is collected from the app users automatically: IP address, user product interactions, diagnostic information, device and account identifiers. All this data is encrypted in transit. For more details, please refer to AdMob data disclosure recommendations. Through AdMob interface, we have access to aggregate non-personal statistical information about the delivery and performance of ads in our apps. We cannot trace this information back to individual users. To give users more choice, we are in the process of implementing industry-standard messages to ask for user consent to share device and user ids that allow ad networks to serve more personalized ads.
We do not share this information with any third party outside of Google AdMob service.
Google Firebase (Firebase Analytics and Firebase Remote Config SDKs)
Firebase Remote Config collects the following data automatically: country code, language code, time zone, platform version, OS version, app id, package name of the app, Firebase installation id, and the version of the SDK itself (see Remote Config data disclosure recommendations). Firebase Analytics collects the following information automatically: app instance id (not associated with a user id), advertising id, anonymized IP address, in-app purchase events, app life cycle events (see Firebase Analytics data disclosure recommendations).
We use Firebase Remote Config to fine-tune our apps without republishing them to the app stores. We may run test to find out what app features perform better. We use Firebase analytics to get aggregate non-personal information about our Apps’ users, as well as the performance of our apps across different platforms and geographies, including the results of the tests set up through Remote Config. In some of our apps we also use Firebase to collect information about technical issues and crashes of our Apps. None of the above information can be traced by us to individual users.
We do not share this information with any third party outside of Google’s Firebase service.
Facebook Login (Facebook SDK)
We use Facebook Login to simplify the optional account creation and login for our users. Please refer to the Account creation section of this policy for the details on how we use user account information.
We do not share this information with any third party outside of Facebook. The only exception is the email services that send our email campaigns and transaction emails. These services receive email addresses of the recipients.
Information collected by us
We may offer optional account creation functionality in some of our apps. Creating an account with us is not necessary to access the entire content of our apps. Users can create an account in one of two ways: (a) by signing up using their email address and creating a password; (b) by using Facebook Login service. Data collected through Facebook Login is described in the Facebook Login section of this Policy. If the user chooses option (a) to create the account, we collect the following data: the user’s email address, hashed password, the language chosen by the user in the app, the id of the store the app was installed from.
Some of our apps use this account to store the user’s game progress on our server so this progress could be restored in case the user deletes and then re-installs the app. We also use this account to reward our most loyal customers with free game currency. The email addresses provided by users may be used to send them information and updates pertaining to Second Gear Games products and services. They may also be used to respond to user requests or questions. To allow users to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Alternatively, users can send unsubscribe requests to [email protected]
We do not share this information with any third party except the email services that send our email campaigns and transaction emails. These services receive email addresses of the recipients for email delivery.
When one of our apps makes a request to our servers, the server logs the originating IP address and some technical information about the software platform the request came from (browser, operating system, etc.).
We use this information for diagnostics and troubleshooting of our online services.
We do not share this information with third parties.
Modification and deletion of personal information
Users can request modification or deletion of their personal information by contacting us at [email protected]. We will verify the existence of the personal information in our databases, make any requested changes, and/or delete any or all parts of the personal information as requested by the user. We cannot, however, prevent collection of personal information from the same user in the future should the user submit such information to us again by using our services after the deletion request has been fulfilled.
Your acceptance of these terms
By using our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our products and services. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on August 2, 2022