UPDATE: A new section “Modification and deletion of personal information” is added in August 2021.
Personal identification information
We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our sites, register on the sites, subscribe to newsletters, fill out a form, register an account in a mobile or web-based game, or connect to our services using a pre-existing third-party account, and in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate, name, email address, and, in rare cases, mailing address and phone number. Users may, however, use our Services anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, however that may prevent them from engaging in certain Service related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Services. Non-personal identification information may include the browser name, the type of computer or mobile device, technical information about Users’ means of connection to our Services, such as the operating system and the Internet service providers utilized, as well as anonymous Service performance data and other similar information.
Web browser cookies
How we use collected information
Second Gear Games collects and uses Users personal information for the following purposes:
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use our Services.
- To improve our products and services
We continually strive to improve our web and mobile offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To administer a content, promotion, survey or other Service feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
The email address provided by Users may be used to send them information and updates pertaining to Second Gear Games products and services. It may also be used to respond to their inquiries, and/or other requests or questions. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or User may contact us via our website.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Services or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
Modification and deletion of personal information
Users can request modification or deletion of personal information by contacting us at firstname.lastname@example.org. We will verify the existence of personal information in our databases, make any requested changes, and/or delete any or all parts of the personal information as requested by the User. We cannot, however, prevent collection of personal information from the same User in the future should the User voluntarily submit such information again by using our Services after the deletion request has been fulfilled.
Third party products, services and content
Users may find advertising or other content in our Services that link to the sites, products and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites and apps linked to or from our Services. In addition, these apps, sites, products or services, including their content and links, may be constantly changing. These apps, sites, products and services may have their own privacy policies and customer service policies. Interaction with any other product, including websites which have a link to our Site, is subject to that product’s own terms and policies.
Your acceptance of these terms
By using our Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our products and services. Your continued use of our Services following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on August 19, 2021